Delivery Information
Orders are shipped within the next couple of days after placed order. All items are shipped from Kungsbacka, Sweden.
We can ship to virtually any address in the world. However there are some exceptions. If your country is not listed, contact us for special arrangements.
When placing an order, and before the check out page, there is an option to view estimated shipping costs & taxes.
European Union Customers:
Once your order is shipped normal delivery time is 3-5 days.
All customers outside of the European Union - PLEASE READ THIS!
You are responsible for all duties & taxes incurred upon delivery. We will NOT ship your order as a "gift" or "commercial sample."
Most International orders are shipped First Class with no tracking information. This is the most economical method. If you wish to have your order shipped with tracking and a more expedited manner, please contact us.
Most international shipments take between 15-20 days for arrival. If you have not received your order in that time frame the most common reason for the hold up is the customs office in your country. There is nothing we can do about this. You are at their mercy and they will release the package when they seem fit.
Please also note that the shipping rates for all items we sell are weight-based.
The only exception is for our Swedish costumers, of which we use a flat rate shipping of 39kr, regardless of the weight of the shipment. For our Swedish costumers we can also offer free shipping for orders above 1000kr.
/MANIMAL